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Shipping & Returns

Shipping Information

At Carloumba, we offer fast and reliable shipping services to ensure that your pet products get to you as soon as possible. We offer free shipping on orders over $60, and a flat rate shipping fee of 12€ for orders below €60. Our packaging is secure and ensures that your products arrive in perfect condition. Should you have any questions about our shipping methods, please feel free to contact us.

Returns & Exchanges

We want you to be completely satisfied with your purchase from Carloumba. If for any reason you are not satisfied with your order, we offer a hassle-free return and exchange policy. You can return or exchange any item within 21 days of purchase, as long as it is in its original condition and packaging. Please contact our customer service team to initiate a return or exchange, and we will be happy to assist you.

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